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Free Pipeline Emergencies Training 

Enbridge is proud to offer emergency responders in our counties of operation with free, unlimited access to our Emergency Responder Education Program at

The content is based on “Pipeline Emergencies,” an industry-leading pipeline emergency response training program developed by the National Association of State Fire Marshals. The program features 3D, interactive graphics to help first responders better visualize how to initiate a safe and effective response to pipeline incidents. The program covers the basics of crude oil and natural gas gathering and transmission pipeline operations, how to safely handle products transported by Enbridge and Vector Pipeline, emergency response tactics and pipeline emergency scenarios. The program can be completed all in one sitting or bookmarked and completed in multiple learning sessions. A certificate and wallet card is provided after completing the program.

New Pipeline Emergencies Training for 911 Dispatch Centers 

Enbridge recently launched a pipeline emergencies training specifically for 911 center personnel as part of Enbridge’s Emergency Responder Education Program. The one-hour program was developed in partnership with the National Emergency Number Association and focus group tested by dispatchers in the U.S. and Canada. It also includes real-life scenarios that guide dispatchers on how to recognize the warning signs of a potential pipeline emergency, locate contact information for pipeline operators, and relay information to the public and emergency responders. The program can be accessed at  

Safe Community Grant Program

Enbridge’s Safe Community program offers grants to emergency response organizations in communities that host Enbridge operations. Safe Community grants can be used to help underwrite equipment or training that will help organizations effectively respond to pipeline-related emergencies.

To apply for a Safe Community grant, please visit If a member of your organization has completed the Enbridge and Vector Pipeline Emergency Responder Education Program, please include the name of the person and estimated completion date on the grant application.

Shoulder to Shoulder

The “Shoulder to Shoulder: Roles in Pipeline Emergency Response” video series features interviews with pipeline and emergency response experts. The series is an engaging way for emergency responders to learn more about how to safely and effectively respond to a pipeline emergency. The videos cover topics such as how pipelines work, how different products impact response, response leading practices, how to better prepare to respond to pipeline incidents and roles in pipeline response. A wide variety of emergency response disciplines are covered including fire, law enforcement, emergency management, 9-1-1 and emergency medical services.

The project was supported by Enbridge and other pipeline operators and sponsored by the Interstate Natural Gas Association of America, the INGAA Foundation, the American Petroleum Institute and the Association of Oil Pipelines. To learn more, visit and or

Pipeline Safety Materials

We encourage emergency response organizations to download and share the safety materials below with others in their organization.



To download emergency response posters for the U.S., visit